HR and the need for skill development - WorldHRDiary

December 21, 2015

HR and the need for skill development


By Lakshmi Murthy- Director HR, ITM Group of Institutions 

Skill is ability to perform a repetitive task with great precision, with lesser time and mastery can be achieved.  Skill is referred in the context of practicality of the task to be performed.In India, we are told in childhood, that guru sishya parampara of teaching- learning was predominant till the advent of British method of teaching – learning. The learner lived almost 7-10 years of life under the tutelage of the teacher. This means there was no other purpose in life other than acquiring the skill. The student would practice “everyday” literally, till they attain mastery.
Lakshmi Murthy- HR Director, ITM Group of Institutions

The current concept of mentoring and coaching needs to better in the area of transfer of skills. The mentors and coaches today, “coach from distance”. There is a core with them, which made them an expert is not transferred to the trainee and very few are able to bring out the best in the individual. There are done but can be counted on fingers, while in the area of skill development, one needs this translation of expertise on mass scale.  The master has to “let go” of a lot of things – knowledge, ego, name, fame, money. Mentors/ Coach Need to first have the experience in the area they coach or train without which they cannot and should not train. A certification course does not make you a trainer.

Skill training take time 2-3 years at the least to start at some level like  music, dance, acting, technicians, mechanic, developer, tester, writer, documentation, drawing, tailoring, electrician. The current focus on pure certification of short term duration is not helping the students to gain the skill to get going at the work place from day one. The frustration with the student’s community is that even after 13-15 years of education, they are still considered as “unemployable”. They need to again spend another 5 to 7 years learning the trade skills to be able to make a career in the industry. Because of this parents force children to take education which would give thousands a degree which industry recognizes.

In good old days, we would hear of apprentice system, where the learner would spend years learning the secrets of the skills under a master. Today, the youngsters do not like the concept while the older generation does not have the time / patience and energy to teach. The young generation wants instant success and feels that internet can arm them with life skills, which may not be completely possible.

One of the reasons is that across board, we have segregated school education and post school skills. So a child till 12th standard has no clue of what is relevant to earn livelihood or to become employable. To elaborate my point, a friend of my child wants to pursue her career in “Ethical Hacking”. She has researched and finds that it would give her the money as well as growth and she would be doing what she loves. But the irony is that she has to do her 12th std studies in Physics, Chemistry, Maths,  etc and then do her Engineering before which no one will employ her even if she is an expert in the area.  To enumerate my point further, there is another student I met who did not want to pursue his studies even up to Xth standard but he “loved” Mathematics. To an extent that he could do Calculus based problems in his 8/9th standard. The sad part is that he was forced to study in Xth, he somehow pushed himself, passed his Xth with 60% and now is studying in a junior college, with the entire family/society pressurizing him to study well. Whereas the child wants to be a Maths genius and pursue his studies with Chennai Mathematical Institute, the only institute specializing in Mathematics. The childs parents are worried about him being “employable” and pushing him to the routine engineering/ science route.

Another aspect, skill training is the work that needs to broken down into parts which can be performed repetitively and can be trained.  Like in software development – design, coding and testing are three different areas.  How many college curriculums focus on teaching these specialized areas?  A computer science graduate learns the concepts of computer’s working, building algorithms, ecommerce etc at the concept level. The IT companies then hire these “bodies” and retrain them in the skills that are required on the job.

Moreover, the education in the pure sense of the term needs to go back to schools and colleges. The private agencies although doing excellent effort, it does not address the core of education. Eg, an IBM or TCS has best of the training infrastructure but this is not available to the student till he/she is already an engineer and has wasted about 21 years of life and then these organizations retrain them. Hence we today have An Engineer in telecommunication who gets selected in software company, undergoes training, feels disillusioned, is not found suitable to be a team leader or work on business situation nor on a design, he goes’ back to college to do MBA to do MS in US after that he is not willing to do coding and wants to do only project management while the company wants him to manage the set of developers and their work. Only if this student had got the knowledge/ skill right from his schooling stage, he would today be an expert coder or an excellent manager. Infosys today is trying to build a team of hard core

HR is in a private role to bring this change in the area of still gap. The Strategies of hiring and growing employees/ students need to change.
1. Hiring for skill than for knowledge
2. Hiring for project or specific needs or expertise
3. Allowing employees to be technical experts
4. Actively participate in the education process & system in the country
5. Work with industry body like RBI/ FICCI to create curriculum in which are industry based and prescribed in the school/ systems instead of creating company specific training.
6. HR Group to create pressure groups or task force which can work with government bodies like Ministry  of Labor/ Ministry of employment / Minister of Commerce (industry to create/ launch industry based courses/ curriculum which can be available to all. Eg. Automative industry which is just setting up in Gujarat is struggling to get even a spray painter companies find unemployed youths who are trained and then the company could move ahead while this needs could have been forecasted trained and deployed in automotive industry.   



2 comments:

  1. So easy for people to be here on this platform ... Easy name Easy fame but any researches on knowing what employees suffer while working with and institution like ITM .... Dont get paid on time , just politics because people dont want loyalty for employer .... Forget your pain during tenured with them ... you dont get your PF for years and the organisation is least bothered to reply .... just a solution do whatever you want to .

    This will come to an end now with the help of Social Media.

    ReplyDelete
  2. So easy for people to be here on this platform ... Easy name Easy fame but any researches on knowing what employees suffer while working with and institution like ITM .... Dont get paid on time , just politics because people dont want loyalty for employer .... Forget your pain during tenured with them ... you dont get your PF for years and the organisation is least bothered to reply .... just a solution do whatever you want to .

    This will come to an end now with the help of Social Media.

    ReplyDelete